Stop losing appointments to patients who forget
Docya is the appointment book for independent doctors, dentists and small clinics in the Philippines. Book a patient, and they get a text reminder on their mobile before the visit. No receptionist needed.
Join the free 30-day pilotSee how it works
Free for the first 10 clinics. 30 days.
Screens from the live Docya app. The patients shown are invented.
A forgotten appointment costs you twice
Once for the empty chair. Again for the patient who wanted that time and could not get it.
- 01
The chair sits empty
A patient forgets, the slot passes, and the time you set aside earns nothing. Nobody else could take it because nobody knew it was free.
- 02
Calling to confirm takes time you do not have
You are treating someone, so the confirmation call never happens.
- 03
Your phone calendar tells only you
The patient has nothing in their pocket telling them they have a visit.
A diary that speaks up for itself
Reminders go out on their own
You book the visit and Docya texts the patient. The plan: one reminder, 24 hours or 2 hours before, as you choose. No list to work through and no calls to make.
- 09:00Patient A, follow-upReminder sent
- 09:30Patient B, consultationReminder sent
- 10:30Patient C, check-upReminder sent
See that it was sent
Each appointment shows whether its reminder is scheduled, sent or failed, so you know the patient was told without calling them.
Know what no-shows cost you
Docya will count missed visits each month. One hematology clinic pilot saw no-shows fall from 38.6% to 25.5% with text reminders. Your result will depend on your clinic.
The appointment book, on your iPhone today
These are real screens from the live Docya app. The patients shown are invented.
Four steps. You only do the first three.
- 1You
Download Docya
Free on the App Store for iPhone.
- 2You
Set your hours
Pick the days and times you see patients.
- 3You
Book a patient
Type their name and mobile number.
- 4Automatic
They get the reminder
You see on each appointment whether the reminder went out.
Free while we pilot. Simple after.
Nothing is charged during the 30-day pilot. These are the monthly prices we plan to launch with, in Philippine pesos, and they may change. Taxes, if any, are added where the law requires.
| Compare plans | DiaryFree | ClinicRecommended₱499 a month | Practice₱1,199 a month |
|---|---|---|---|
| Appointment diary | Up to 30 appointments a month | Unlimited | Unlimited |
| Patient reminders | Not included | 150 a month | 600 a month |
| Reminder status on each appointment | Not included | Included | Included |
| Doctors | 1 | 1 | Up to 5 |
Pilot clinics who stay get ₱299 a month for the first 12 months.
Do my patients need to download anything?
No. They get a text message on their regular Philippine mobile number (+63 9XX). They do not need an account or a data connection.
How are my patients' details protected?
Each doctor can see only their own appointments, and you can delete your account from the app. Read the privacy policy before you add patient names. Under the Data Privacy Act of 2012 you are responsible for your patients' details and Docya handles them on your behalf. Enter only what you need, such as a name and a phone number, and only send a text to a patient who agreed to it.
What does the pilot cost?
Nothing for 30 days for the first 10 clinics. After that you choose a plan or go back to the free Diary.
Which phones can get the texts?
Philippine mobile numbers only (09XX or +63 9XX). Texts go out between 7 am and 8 pm, and only to patients you confirm agreed to a text.
What do the texts say?
Only the doctor's name, the day and the time, and how to change it. They never say what the visit is for.
Can I use it on Android?
Not yet. Docya is on iPhone only.
Help for Docya users
Questions, problems or a request to delete data? Email gentlyawesome@gmail.com and include the email address you signed up with. We reply within a few working days.
You can also delete your account and all of its data yourself in the app: Profile > Delete account.
I cannot book a patient, or there are no time slots
You need working hours first. Open the Schedule tab and add the days and hours you see patients. New accounts start with Monday to Friday, 9 to 5.
Can I get a copy of my data?
Yes. In the app open Profile > Export my data. It gives you a text copy of your profile, working hours and appointments to save or send to yourself.
I forgot my password
On the sign-in screen tap "Forgot password?". We email you a code to choose a new one.
Do my patients see anything?
Not yet. Patients are not users today. You type in their name and optional phone number, and only you can see them.
I do not get reminders
Open Settings > Notifications > Docya on your iPhone and allow notifications, then check the reminder time on the Profile tab.
Every missed visit this month is an hour you cannot get back
Run Docya on your real appointments for a month. Free for 30 days. You can stop at any time and go back to the free Diary.